Privacy Policy
Revised July 7, 2020
Woodside Homes Company, LLC (which together with its affiliates are collectively referred to herein as “Woodside Homes” or “Woodside” or “we” or “us”) respects and is committed to protecting your privacy. That is why we have adopted this Privacy Policy. This Privacy Policy lets you know how and for what purposes we are collecting, processing, and using your Personal Information (as defined herein). We pledge that we will take reasonable steps to ensure that your Personal Information and Usage Information (as defined herein) will only be used in ways that comply with this Privacy Policy.
This Privacy Policy applies to any direct communication, web page, email list, onsite electronic data collection, generic information, and Personal Information collected and/or owned by us, including but not limited to our website, located at www.woodsidehomes.com. This Privacy Policy is in effect no matter the method of collection (such as by mail, e-mail, telephone call, direct or in-person data collection, facsimile, sign-up/sign-in page, survey, or promotion, etc.), including collection through our website and any online features, products, services, and/or programs we offer (collectively, the “Website”). We will treat any offline collection, uses, and disclosures of your Personal Information consistently with our online privacy practices set forth in this Privacy Policy.
This Privacy Policy informs you of the types of information that Woodside Homes collects through this Website and any mobile sites, applications, widgets and other interactive features employed by Woodside Homes. It also informs you how Woodside Homes uses this information; the categories of third parties with whom Woodside Homes may share this information; and, how you may “Opt-Out,” in certain cases, from the sharing of your information by Woodside Homes. By accessing or using Woodside’s website, you signify your acceptance of the provisions of this Privacy Policy.
This Privacy Policy does not apply to information collected by any third party, including through any application or content (including advertising) that may link to or be accessible from the Website, unless otherwise noted.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using our Website, you agree to this Privacy Policy, and our Terms and Conditions of Use of this Website, which can be found here. This policy may change from time to time. Your continued use of this Website after we make changes is deemed acceptance of those changes, so please check the policy periodically for updates.
Notice to California Residents
Additional privacy policies, specifically developed and maintained for California residents, are found within this Privacy Policy. The sections within this Privacy Policy relating specifically to California residents are found below in the section entitled “FOR CALIFORNIA RESIDENTS.”
Notice to Nevada Residents
Additional privacy policies, specifically developed and maintained for Nevada residents, are found within this Privacy Policy. The sections within this Privacy Policy relating specifically to Nevada residents are found below in the section entitled “FOR NEVADA RESIDENTS.”
Children Under the Age of 18
Our Website is not intended for children under 18 years of age. No one under age 18 may provide any information to, or on, the Website. We do not knowingly collect, sell, share or disclose personal information from children under 18. If you are under 18, do not use or provide any information on this Website, register on the Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under the age of 18, please contact us at [email protected].
California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see the section entitled “FOR CALIFORNIA RESIDENTS,” found below, for more information.
Types of Information Collected
We collect information when you interact with Woodside Homes. All information we collect may be combined with information obtained from other sources. This happens, for example, from your visits to and use of our Website, from your email correspondence to us, from your submittal of an employment application, from your online responses to us and from other things that you post online, for example, social media public pages and profiles on Facebook®, Twitter® and Instagram®. Woodside, and any third party that we engage for the purpose of administering, operating, hosting, configuring, designing, maintaining and providing support for our Website, and to offer you our services and products, may collect information from these interactions:
Personal Information
The types of information that Woodside collects may include, among other things, the following categories of information (collectively, “Personal Information”):
- contact information (e.g., your first name, last name, title, physical address, zip code, phone number, email address);
- user name, password and security questions and answers;
- demographic information, such as your date of birth and nationality, which allows us to verify your identity and comply with federal law;
- social security number (SSN), driver’s license, passport, and other government ID numbers and government documents;
- Internet Protocol (or IP) address or device ID/UDID, protocol and sequence information;
- loan account information;
- bank account and credit/debit card numbers.
Usage Information
The types of usage information that Woodside collects may contain generic information about you when you visit the Website, which may include, among other things, the following categories of information (collectively, “Usage Information”):
- browser language and type;
- domain name system requests;
- browsing history (such as, time spent at a domain, time and date of your visit, links clicked on, search data and terms, user names, physical location) and number of clicks;
- http headers, application client and server banners, and operating system and fingerprinting data;
- aggregated information, including De-identified Data (as defined herein); and
- type of computer, mobile device or tablet you are using, your MAC address, your operating system and version, your IP address, and your internet service provider.
How Information is Collected
Various automated technologies are used for tracking and to collect information from you and about you when you visit our Website or interact with us online including cookies, information from your browser, information from our server, web beacons, pixel tags, clear GIFs and other means. In addition, during the normal course of our business, we may collect Personal Information and Usage Information about you from the following sources:
- directly from you – you may provide information to us online for any number of reasons. For example, you may sign your home purchase agreement over the Internet, request information about our homes or communities, submit a warranty request, respond to a survey or submit a job application. In such cases, we will collect the information that you provide, which may include information regarding your Woodside home, your name, telephone number, email address, physical address, name of your present community or a Woodside Homes community in which you are interested, or certain demographic information, such as your age range, gender and areas of interest and, in the case of a job application, may include your resume and social security number;
- information from third parties – we may collect or purchase information from third parties, including marketing companies. If you have responded to or interacted with third parties who share your information with us, we collect the information the third party provides to us, including your email address.
- social media. Woodside Homes maintains profiles and pages on social media platforms including, Facebook®, Twitter®, LinkedIn®, YouTube®, Instagram® and others. Woodside Homes may collect the information that you post on social media platforms including Personal Information, pictures or other information. Information posted on any such pages is also subject to the privacy policies and terms of use of the respective social media platforms.
- applications or other forms we receive from you or your authorized representative, which may include information about your assets and income and identifying information, such as name, address and SSN;
- your communication to us (for example, an inquiry about a property, or a request to sign up for a mailing list or to receive updates from us);
- information we receive from you through the Website and as a result of your use of our services;
- information we receive from your computer or mobile device;
- information we receive from our affiliates, partners or service providers;
- information we receive from bank statements, lender approvals or W-9 forms;
- information from consumer or other reporting agencies and public records maintained by governmental entities that we obtain directly from those entities, from our affiliates or others, such as your creditworthiness and credit history; and
- information we receive from other sources, as permitted by applicable laws, rules and regulations.
How We Use Information We Collect
Woodside Homes will use and disclose the information we collect for any lawful purpose we deem appropriate. This includes in connection with your purchase of a Woodside home; to fulfill your requests; to answer your questions; to manage our business; to recruit and hire employees; to protect our interests; to comply with law enforcement; and, to support direct marketing and other opportunities of Woodside Homes and third parties as described in this Privacy Policy. In this regard, we may contact you by email, postal mail, text message, social media, telephone or other means regarding our products, services, promotions and employment opportunities.
The information we collect helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
- Estimate our audience size and usage patterns.
- Store information about your preferences, allowing us to customize our Websiteaccording to your individual interests.
- Speed up your searches.
- Recognize you when you return to our Website.
- Identify individual preferences for marketing purposes.
We may transfer your Personal Information to third parties, including our hosting partners and other trusted third parties who assist us in operating the Website. You can read more about this below in “When Information is Disclosed and to Whom.”
Unless otherwise required by law, Woodside Homes will treat all information shared with us online as non-confidential and non-proprietary. Woodside Homes will utilize such information in accordance with this Privacy Policy. If you use or visit our Website, submit any content to us, or post any content on our Website or our social media pages or profiles, you agree that, with respect to such content, Woodside Homes is granted an unlimited, non-exclusive, world-wide, non-revocable, perpetual license to reproduce, duplicate, transmit, display, publish, create derivative works, sublicense and otherwise use any such information for any lawful purpose whatsoever, including marketing and you agree to hold us harmless with respect thereto.
When Information Is Disclosed and to Whom
We may provide your Personal Information (excluding information we receive from consumer or other credit reporting agencies) and Usage Information to various individuals and companies, as permitted by law, without obtaining your prior authorization. Please see the section below titled “Choices with Your Personal Information” to learn how to limit the discretionary disclosure of your Personal Information and Usage Information.
We may allow web analytics providers and other third parties including our advertisers, email vendors and other service companies to collect information, including Personal Information, about your online activities, over time and across different web sites, when you use this Website. These third parties may use the technologies mentioned above and other technologies to track your online behavior. These technologies may be used to collect certain information about your visits to our Website or other websites (including the types of information mentioned above).
Disclosures of your Personal Information may be made to the following categories of affiliates and nonaffiliated third parties, unless prohibited by applicable law:
- Subcontractors and Service Providers Providing Services to Woodside Homes and Woodside Homeowners. If you are a Woodside homeowner or prospective homeowner, we share your information, which may include Personal Information, with our subcontractors, service providers and developers of communities (for example, electricians, painters, land developers and telecom providers) in connection with your purchase of a Woodside home and in response to your warranty or customer service requests and to provide services to you and our other homeowners. We may share your information with service providers who perform services on our behalf, such as those service providers that perform technology services for us.
- Woodside Homes Business Relationships. If you enter into a purchase agreement for a new home, we may share your information, including your Personal Information, with others, such as Westwood Insurance Agency, and, unless you opt-out as described in the new home documentation, such sharing may be for direct marketing purposes.
- Other Third Parties. We may share your information, including your Personal Information, with other third parties, and, unless you opt-out, such sharing may be for direct marketing purposes.
- Legal Matters. We may share your information, including your Personal Information, with third parties, including law enforcement; in response to legal process; and, to investigate, prevent, or take action regarding illegal, suspicious or fraudulent activities involving this Website, you, or us.
- Business Transactions. We may share your information, including your Personal Information, with potential buyers in the event of the sale or a proposed sale of a business unit or property or other business transaction.
- Storage. We share your information, including your Personal Information, with third parties for the purpose of helping us gather, store and maintain data.
- To third parties to provide you with services you have requested, and to enable us to detect or prevent criminal activity, fraud, material misrepresentation, or nondisclosure.
- To our subsidiaries and affiliates.
- To our outside marketing consultant.
- To nonaffiliated third-party service providers who provide or perform services on our behalf and use the disclosed information only in connection with such services.
- To law enforcement or other governmental authority in connection with an investigation, or civil or criminal subpoena or court order.
- To lenders, lien holders, judgment creditors, or other parties claiming an interest in title whose claim or interest must be determined, settled, paid, or released prior to closing on your new home.
- To other third parties for whom you have given us written authorization to disclose your Personal Information.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Woodside’s assets, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding, in which person information held by Woodside about our users is among the assets transferred.
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
- With your consent.
We might disclose Personal Information and/or Usage Information when required by law or in the good-faith belief that such disclosure is necessary:
- To comply with a legal process or applicable laws.
- To enforce this Privacy Notice.
- To enforce or apply our Terms and Conditions of Use of this Website.
- To take precautions against liability and respond to any claim that any information provided by you violates the rights of a third party.
- To assist government enforcement agencies.
- To protect our rights, property, or the safety or the rights, property, or personal safety of our visitors and the public, which includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction, and, if required by law, disclosing information to U.S. federal and state governmental agencies.
- To investigate potential unauthorized access or misuse of the Website.
- To enforce or apply our Terms of Use and other agreements.
We maintain reasonable safeguards to keep your Personal Information secure. When we provide Personal Information to our affiliates or third-party service providers as discussed in this Privacy Notice, we require that these parties agree to process such information in compliance with our Privacy Notice or in a manner that complies with applicable privacy laws. The use of your information by a trusted business partner may be subject to that party’s own privacy notice. Unless permitted by law, we do not disclose information we collect from consumer or credit reporting agencies with our affiliates or others without your consent.
In addition to the other rights described herein, we have the right to exploit, share, and use, for any purpose, the collected Personal Information in an aggregated, anonymized form, such that you are not individually identified (collectively, “De-identified Data”).
We may allow you to create a user profile for use in connection with the Website (“Profile”). When you open an account with us and create a Profile, we may obtain, verify and record information that identifies you, including Personal Information. We may be required to verify, record or share such information to help the government fight the funding of terrorism and money laundering activities.
We reserve the right to transfer your Personal Information (as well as any information about or obtained from you) in connection with the event of a merger, sale or other disposition of all or part of our business and/or assets, or in the event of our bankruptcy, reorganization, insolvency, receivership, or an assignment for the benefit of our creditors. You expressly agree and consent to the use and/or transfer of the foregoing information in connection with any of the above-described proceedings. We are not responsible for any breach of security or action by any of these third parties.
We may disclose your Personal Information for any purpose disclosed by us when you provide the information. We may also disclose your Personal Information with your permission or as directed by you.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
- Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
- Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by checking the relevant box located on the form on which we collect your data. You can also always opt-out by sending us an email with your request to [email protected].
- Promotional Offers from the Company. If you do not wish to have your contact information used by the Company to promote our own or third parties’ products or services, you can opt-out by checking the relevant box located on the form on which we collect your data or by sending us an email stating your request to [email protected]. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.
California residents may have additional personal information rights and choices. Please see “FOR CALIFORNIA RESIDENTS,” found below, for more information.
Nevada residents may have additional personal information rights and choices. Please see “FOR NEVADA RESIDENTS,” found below, for more information.
Data Security
Woodside Homes has implemented safeguards as required by law to protect your Personal Information. Unfortunately, however, no information or data transmitted electronically, including information or data transmitted over the Internet or stored electronically should be assumed safe and secure. We do not and cannot guarantee or warrant that any information transmitted through the Internet is secure, or that such transmissions are free from delay, interruption, interception or error. ANY TRANSMISSION OF PERSONAL INFORMATION IS AT YOUR OWN RISK. If you believe that the security of any information or data that you have provided to us has been compromised, please immediately notify us of the problem by contacting us in accordance with the “Contacting Us” section below.
For certain features available through the Website, including use of a Profile (if applicable), we may require the use of encryption technologies provided for your protection. We use reasonable precautions to protect the privacy of your username, password and Profile information and to ensure that information collected through the Website is not lost, misused or altered inappropriately by administering security measures. You are ultimately responsible for protecting your username, password and Profile information from disclosure to third parties, and you are not permitted to circumvent the use of required encryption technologies. WE ARE NOT RESPONSIBLE FOR CIRCUMVENTION OF ANY PRIVACY SETTINGS OR SECURITY MEASURES CONTAINED ON THE WEBSITE. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Privacy Outside the Website
The Website may now, or in the future, contain links to other websites. Woodside is not and cannot be responsible for the privacy practices or the content of any of those other websites. Please check with those websites in order to determine their privacy policies and your rights under them.
We may use the services of third party service providers, for example to process payments and other transactions or to provide analytics services. By using our Website, you grant us all necessary rights and consents under applicable laws to disclose to the third party service providers – and/or allow those third party service providers to collect, use, retain and disclose to us – any Personal Information for purposes of providing services to you, including data that we may collect directly from you using cookies or other similar means.
EUROPEAN UNION USERS
The Website and our products and services are hosted in the United States and are governed by United States law. If you are using the Website or our products or services from outside the United States, please be aware that your Personal Information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. By using the Website or our products and services, you consent to your Personal Information being transferred to our facilities and to the facilities of those third parties with whom we share it as described in this Privacy Notice.
FOR CALIFORNIA RESIDENTS
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, see the following portions of this privacy policy.
California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to [email protected] or write us at:
Woodside Homes
Attn: Legal Department
460 West 50 North, Suite 205
Salt Lake City, UT 84101
This supplemental privacy notice for California residents supplements the information contained in the previous portions of this privacy policy and applies solely to all visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this notice.
NOTICE AT COLLECTION
Information We Collect
We collect through our Website and normal business operations information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information“). In particular, Woodside has collected the following categories of personal and usage information from its consumers within the last twelve (12) months and indicated in the table below which sets forth a summary of Personal Information collected:
Category of PI Collected | Specific PI within Category | How PI in this Category Collected (Categories of Sources) | Business purpose for PI in this Category |
Personal Identifiers |
Name, signature, physical address, email address, user name, social security number, driver’s license number, passport number. |
Applications, direct communication from you, through the website, from third parties, from other entities as permitted by law. |
To confirm your identify, fulfill your requests, answer your questions, run and manage our business, protect our interests, and support direct marketing and other opportunities of Woodside Homes and third parties as described in this Privacy Policy. |
Personal Information |
Name, signature, social security number, address, telephone number, passport number, driver’s license number, IP address, loan information, bank account numbers, credit card numbers and other financial information. |
Applications, direct communication from you, through the website, from third parties, and from other entities as permitted by law. |
To confirm your identify, fulfill your requests, answer your questions, run and manage our business, protect our interests, and support direct marketing and other opportunities of Woodside Homes and third parties as described in this Privacy Policy. |
Characteristics of Protected Classifications |
Age (40 years or older), citizenship, marital status, veteran or military status. |
Applications, direct communication from you, from third parties, and from other entities as permitted by law. |
To verify your identity, comply with state and federal laws, and to determine eligibility for certain housing programs. |
Internet or Other Similar Network Activity |
Internet Protocol (or IP) address or device information, browsing history, search history, and interaction with our website. |
Website interaction. |
Used to estimate our audience size and usage patterns, allow us to customize our Website according to individual preferences, speed up searches when you return to our Website, and identify individual information/ preferences for marketing purposes. |
Professional/ Employment Information |
Employment status, job history. |
Applications, third parties. |
To determine eligibility for home ownership. |
Sharing Personal Information
Woodside may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract. We share your personal information with the following categories of third parties:
- Service providers.
- Outside marketing consultant.
- Third party vendors.
Below you will find a table summarizing how your Personal Information is disclosed:
Category of PI Shared | Specific PI shared within Category | To Whom is PI Shared | Business purpose for Sharing PI |
Personal Identifiers |
Name, physical address, email address. |
Service providers, outside marketing consultants, and third party vendors. |
To fulfill warranty requests, answer your questions, run and manage our business, protect our interests, and support direct marketing and other opportunities of Woodside Homes and third parties as described in this Privacy Policy. |
Personal Information |
Name, address, telephone number. |
Service providers, outside marketing consultants, and third party vendors. |
To fulfill warranty requests, answer your questions, run and manage our business, protect our interests, and support direct marketing and other opportunities of Woodside Homes and third parties as described in this Privacy Policy. |
Internet or Other Similar Network Activity |
Internet Protocol (or IP) address or device information, browsing history, search history, and interaction with our website. |
Outside marketing consultant. |
To support direct marketing and other opportunities of Woodside Homes. |
Disclosures of Personal Information for a Business Purpose
In the preceding twelve (12) months, Woodside has disclosed the following categories of personal information for a business purpose:
- IP address.
- Name, address, zip code, e-mail address and phone number.
Sales of Personal Information
In the preceding twelve (12) months, Woodside has not sold any personal information.
Your Rights and Choices
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Access to Specific Information and Data Portability Rights
You have the right to request that Woodside disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
- The categories of personal information we collected about you.
- The categories of sources for the personal information we collected about you.
- Our business or commercial purpose for collecting or selling that personal information.
- The categories of third parties with whom we share that personal information.
- The specific pieces of personal information we collected about you (also called a data portability request).
- If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
- sales, identifying the personal information categories that each category of recipient purchased; and
- disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
We do not knowingly collect, sell, share or disclose information from children under 18.
Deletion Request Rights
You have the right to request that Woodside delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
- Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
- Debug products to identify and repair errors that impair existing intended functionality.
- Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
- Comply with the California Electronic Communications Privacy Act (Cal. Penal Code ยง 1546 et. seq.).
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
- Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
- Comply with a legal obligation.
- Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
Personal Information Sales Opt-Out Rights
You have the right to direct us to not sell your personal information we have collected or will collect at any time (the “right to opt-out). To exercise the right to opt-out, you (or your authorized representative) may do so by one of the following means:
- Submitting a request to us by visiting the following Internet Web page link:
- Do Not Sell My Personal Information
- Calling us at 1-888-994-9742
- Visiting www.woodsidehomes.com
- E-mailing us as [email protected]
Once you make an opt-out request, you may change your mind and opt back in to personal information sales at any time by e-mailing Woodside at [email protected]
You do not need to create an account with us to exercise your opt-out rights. We will only use personal information provided in an opt-out request to review and comply with the request.
Exercising Access, Data Portability and Deletion Rights
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:
- Calling us at 1-888-994-9742
- Visiting www.woodsidehomes.com
- E-mailing us as [email protected]
- Sending mail to us at:
Woodside Homes
Attn: Legal Department
460 West 50 North, Suite 205
Salt Lake City, UT 84101
Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information.
You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data
portability
twice within a 12-month period. The verifiable consumer request must:
- Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
- Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
Before responding to a request by you, we will ask you to verify your identity using personal information you have previously provided to us, in order to protect your privacy. The manner in which we do so will vary on how you make a request and what is being requested. For example, if you submit an inquiry via email, we will respond with an email requesting verification. Otherwise, we may ask you verbally if you make this request over the phone (or in person). We may not be able to oblige all requests, as we are prohibited from disclosing some information.
In the event that you are using an authorized agent to request a disclosure or the deletion of your information, please send us a signed letter, including your name, email, your agent’s name, and your agent’s email, authorizing your agent. We may then ask you to verify your identity with us by email before responding to a request by your agent. Alternatively, you may directly confirm with us that the agent is authorized to submit the request.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request. For instructions on exercising sale opt-out rights, see Personal Information Sales Opt-Out and Opt-In Rights, below.
Response Timing and Format
We endeavor to respond to a verifiable consumer request for access, data portability and / deletion within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.
If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Personal Information Sales Opt-Out and Opt-In Rights
If you are 16 years of age or older, you have the right to direct us to not sell your personal information at any time (the “right to opt-out”). We do not sell the personal information of consumers we actually know are less than 16 years of age, unless we receive affirmative authorization (the “right to opt-in”) from either the consumer who is between 13 and 16 years of age, or the parent or guardian of a consumer less than 13 years of age. Consumers who opt-in to personal information sales may opt-out of future sales at any time.
In the preceding twelve (12) months, Woodside has not sold personal information.
To exercise the right to opt-out, you (or your authorized representative) may do so by one of the following means:
- Submitting a request to us by visiting the following Internet Web page link:
- Do Not Sell My Personal Information
- Calling us at 1-888-994-9742
- Visiting www.woodsidehomes.com
- E-mailing us as [email protected]
Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. However, you may change your mind and opt back in to personal information sales at any time by e-mailing Woodside at [email protected]
You do not need to create an account with us to exercise your opt-out rights. We will only use personal information provided in an opt-out request to review and comply with the request.
Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
- Deny you goods or services.
- Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
- Provide you a different level or quality of goods or services.
- Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.
Under California Civil Code Section 1789.3, California residents who use the Website are entitled to the following consumer rights notice: If you have a question or complaint regarding the services or products provided through the Website, please send an email to [email protected]. You may also contact us by writing to Woodside Homes, Attn: Legal Department, 460 West 50 North, Suite 205 Salt Lake City, UT 84101, or by calling us at 1-888-994-9742. California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.
FOR NEVADA RESIDENTS
If you are a Nevada resident, Nevada law may provide you with additional rights regarding our use of your personal information. To learn more about your Nevada privacy rights, see the following portions of this Privacy Policy.
This privacynotice for Nevada residents supplements the information contained in the previous portions of this Privacy Policy and applies solely to all visitors, users, and others who reside in the State of Nevada (“consumers” or “you”). We adopt this notice to comply with the Nevada Privacy Law and any terms defined in the Nevada Privacy Law have the same meaning when used in this notice.
The Nevada Privacy Law provides consumers (Nevada residents) with specific rights regarding their personal information. This section describes your rights and explains how to exercise those rights.
Personal Information Sales Opt-Out Rights
You have the right to direct us to not sell your personal information we have collected or will collect at any time (the “right to opt-out”). The categories of covered information we collect are as follows:
- Your first and last name.
- Your home or other physical address which includes the name of a street and the name of a city or town.
- Your electronic mail address.
- Your telephone number.
- Your social security number.
- An identifier that allows you to be contacted either physically or online.
- Any other information concerning you collected from your through Woodside’s Internet website or online service and maintained by Woodside in combination with an identifier in a form that makes the information personally identifiable.
To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by visiting the following Internet Web page link:
- Do Not Sell My Personal Information”]
Once you make an opt-out request, you may change your mind and opt back in to personal information sales at any time by e-mailing Woodside at [email protected]
You do not need to create an account with us to exercise your opt-out rights. We will only use personal information provided in an opt-out request to review and comply with the request.
We endeavor to respond to an opt-out request within sixty (60) days of its receipt. If we reasonably believe we require more time (up to 30 days), we will inform you of the extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
FOR OREGON RESIDENTS
We will not share your Personal Information with nonaffiliated third parties for marketing purposes, except after you have been informed by us of such sharing and had an opportunity to indicate that you do not want a disclosure made for marketing purposes.
Contacting Us; Opt-Out, and Unsubscribing
If you are currently receiving emails from Woodside Homes and wish to be removed from our mailing list please click the unsubscribe link located on the email, or email us at [email protected] with “unsubscribe” in the subject line. Or, write us at:
Woodside Homes
Attn: Legal Department
460 West 50 North, Suite 205
Salt Lake City, UT 84101
Updates/Changes to Our Privacy Policy
Woodside Homes reserves the right to change this Privacy Policy from time to time. Woodside Homes will notify you of changes to this Privacy Policy by updating this Privacy Policy on this Website and setting forth the date on which the update was made. We encourage you to retain a copy of this Privacy Policy and periodically to check this Website for updates. Your use of our Website indicates your acceptance of the latest version of this Privacy Policy. The most recent version of the policy will be posted here with the revision date at the top.
EQUAL HOUSING OPPORTUNITY
Woodside Homes is pledged to equal housing opportunity and provides housing without discrimination or other limitation based on race, color, religion, sex, handicap, familial status or national origin.